DREAM VILLAS PROVO – PRIVACY POLICY 

Effective Date: January 2025
 
Dream Villas Provo respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make an inquiry, or book a stay with us. 



1. Information We Collect
 
We may collect the following types of information: 
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a. Personal Information (provided by you) 

• Name, address, and contact details (email, phone number). 

• Payment details (credit card information). 

• Booking details (stay dates, guest names, special requests). 

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b. Automatically Collected Information 

• IP address, browser type, and device information. 

• Pages viewed and time spent on our website (via cookies and analytics tools). 

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c. Marketing & Communication Preferences 

• Newsletter sign-ups. 

• Responses to promotions or surveys. 
   

2. How We Use Your Information
 
We use your personal data for: 
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• Processing bookings and payments. 

• Communicating with you before, during, and after your stay. 

• Sending booking confirmations, invoices, and essential updates. 

• Improving our website and guest experience. 

• Marketing communications (only if you have opted in). 

• Compliance with legal and regulatory obligations.
   

3. Legal Basis for Processing 

We process your personal data under one or more of the following legal grounds: 
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• Contractual necessity – to fulfil your booking. 

• Consent – for marketing communications. 

• Legitimate interest – to improve our services. 

• Legal obligation – to comply with applicable laws in the Turks and Caicos Islands. 
   

4. Data Sharing & Transfers 

We do not sell your data to third parties.

We may share your data with: 
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• Our booking management platform. 

• Secure payment processors. 

• Service providers (e.g., housekeeping, transport) where necessary for your stay. 

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Your data may be transferred outside your country (including the EU, US, and Canada) to facilitate booking and payment services. We ensure appropriate safeguards are in place in compliance with the EU GDPR, US Privacy Laws, and Canada’s PIPEDA. 

5. Cookies & Tracking
 
Our website uses cookies to: 
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• Enhance site functionality. 

• Measure website traffic and performance. 

• Personalise your browsing experience. 

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You can manage or disable cookies in your browser settings. However, some features of our website may not function properly without them. 

6. Data Retention 
 

• Booking records are retained for 7 years to comply with accounting and legal obligations. 

• Marketing preferences are retained until you opt out. 

• Non-essential personal data is securely deleted when no longer needed.

 
7. Data Security 
 

• We implement industry-standard security measures to protect your personal data from loss, misuse, or unauthorised access. These include encrypted payment processing and secure storage. 
   

8. Your Privacy Rights 

Depending on your location, you may have the right to:
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• Access and receive a copy of your personal data. 

• Request correction or deletion of your data. 

• Restrict or object to certain processing. 

• Withdraw consent for marketing communications. 

• Lodge a complaint with a data protection authority. 

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To exercise your rights, contact us at: 
Email: privacy@dreamvillasprovo.com 

9. Third-Party Links 

Our website may contain links to external sites. We are not responsible for the privacy practices of these third parties. 

10. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.” 



Contact Us 
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If you have questions about this Privacy Policy or how we handle your personal data, please contact: 
 
Dream Villas Provo 
469 Bay Road, Blue Hills 
Providenciales, Turks and Caicos Islands 

Email: privacy@dreamvillasprovo.com 
Phone: +1 (649) 333 7326